FAQ

CLIENTS’ FAQ

What is the best way to enquire?

Send me an email at info(at)chiaranatale(dot)com

 

Do you travel for weddings/portraiture/editorials?

Of course I do! If you are planning a destination wedding or editorial, feel free to share with me your ideas and plans and I can provide you with a custom quote. I love to travel and I’ll be happy to be with you wherever you’d like.

 

What kind of camera do you use?

I shot with film and digital cameras. I use professional Canon, Pentax and Hasselblad film and digital equipment. I also love to experiment with instant cameras and of course with the legendary Holga.

 

How to book?

The best way to contact me is to send me an email with all the details of your wedding, so I can define my availability for your date and give you all the information you need. The date will be confirmed once I have received a signed copy of the contract and a deposit.

 

Will we know each other in person before the wedding?

I’ll be happy to meet you before the wedding to discuss the various aspects of the day and work, know about you and your story and answer to your curiosities. Although it is not always possible to meet in person because of distance, we could talk on the phone or better yet, have a chat via Skype.

 

What is included in the service?

Services always include:

  • all the pictures delivered in JPEG, high resolution
  • development and scanning of all the film photos, by a professional photo lab
  • professional editing of all the digital photos
  • online gallery with all the photos, password protected

 

How many pictures do you take during the wedding?

During the wedding day my aim will be to tell your story. To do it at my better, I don’t put any limits on the number of shots, so I can provide only an approximate number of images I will deliver.

 

What can you tell us about the wedding album?

I chose quality wedding albums, designed to last. I rely on a number of the best print shops to ensure greater choice to my clients. There are both digital and traditional albums, customizable in size, colors and cover. Much depends on your tastes and on what you seek. During our meetings I will explain all the options and the differences between the various types of wedding albums.

 

What other kind of products do you offer beyond the wedding album?

I offer mini albums for parents or friends, fine-art prints, Polaroid. For other specific requests, don’t hesitate to drop me a line at info(at)chiaranatale(dot)com!

 

Can we customize the photo service?

Yes. For example, you can add rehearsal dinner or engagement or “the day after” photo sessions. For me it’s important that you tell me all about your desires and your needs. Maybe you could also tell me how you imagine your wedding!

 

What other services do you offer?

Beyond weddings, I provide photography for portraiture and lifestyle (including family and boudoir), editorials and fashion.